Booking Terms & Conditions


All bookings require a holding deposit of 25% of the total value of your accommodation or $200.00 (whichever is the greatest).if the booking is made 3 months or more prior to the booking. At 2 months prior to the booking the deposit must made up to 50% or more. The outstanding balance is payable 2 weeks prior to arrival except for Christmas bookings which must be paid 1 month prior to arrival.

This can be paid by cash, credit card (fees will apply, visa / mastercard 1.35% inc GST, AMX 2.97% inc GST) or cheque. Please note a bond security deposit will be taken, as this varies depending on the property, please enquire about this on confirmation of the booking.

This receipt is issued subject to any prior booking or subsequent sale of the property and the owner shall be entitled to reject the booking. If payment is made by cheque, this receipt is issued subject to clearance of the cheque. There will be a fee for dishonoured cheques.

The deposit is accepted on the basis that the rental quoted may be increased as directed by the owner prior to the commencement of the tenancy, or the booking cancelled.

In the event of the guest desiring to cancel the booking, the deposit will be forfeited.

Cancelled bookings will only be refunded when the premises are re-let for the full term, less a $50 administration charge. 

If a booking has been paid by credit card and is subsequently cancelled, all bank charges are the responsibility of the guest.


This booking is made in good faith but the agent cannot be held responsible for any actions taken by the owner of the premises.

In the case of telephone or postal bookings, the description of the premises supplied by the agent is made in good faith but without acceptance of any responsibility whatsoever for any misdescription.

Where applicable the guest shall comply with all Body Corporate rules and regulations and shall not create or permit any noise or nuisance, which is likely to interfere with the peaceful enjoyment of any other person occupying adjoining premises.

In accordance with Section 18n (1) (b) of the Privacy Act I authorise you to give information to and obtain information from all credit providers and references named in this application. I understand this can include information about my credit worthiness, credit standing, and credit history or credit capacity. I understand this information may be used to assess my application.

No liability is accepted in contract or for any injury, debt, damage, loss, delay, expense or inconvenience caused directly or indirectly by events beyond the agent or owners control, or which are not caused by neglect or default by the agent or owner.

No responsibility whatsoever is taken for the property of the guest on or near the premises. The guest is responsible for insuring his/her/their property.

The guest must use the designated parking bay only.

The operation of business of any kind from rental premises is strictly prohibited.


Keys must be collected from our office during office hours - Monday to Friday 8.30am to 5.00pm and Saturday 8.30am to 1.00pm. Check in is at 2.00pm and Check out is at 10.00am. Failure to check out on time may result in extra charges being levied.

If you intend arriving out of office hours, please notify the office in advance. Under no circumstances will keys be left without any prior arrangements and balance paid along with a Registration Form being completed and returned. Tenants are responsible for the safekeeping of keys during their stay.

Should duplicate keys be required after hours, a $75 cash call out fee will apply.

Cleaning & Damages

As you are not charged a cleaning fee, you are required to leave the premises neat and tidy. Any extra charges incurred by cleaners will be automatically taken out of the security deposit.

As the tenant you are responsible for all damages, breakages and loss incurred during the term of your occupancy. These are to be reported or replaced and paid for prior to vacating or costs will automatically be deducted from the security deposit.

Fire alarms
Please note that smoke detectors and alarms in the apartment are very sensitive.  Please be aware when cooking to have the range hood fan on as per signage. A charge of $900 will apply to tenants if any of the detectors in the unit are activated. This must be paid by the tenant.


Under local health regulations, no pets are allowed into rental accommodation. Unless special circumstances and or provisions have been provided or with permission been given by the owner.

Occupancy Rules

Under the Strata Title Act 1973 it is a breach to hang clothes towels and other articles over balconies. Tenants are requested to hang clothes on folding clothes racks provided.

You may be required to allow access for service personnel should repairs be necessary. In the event that the property is offered for sale, inspections with prospective purchasers may be necessary by appointment during reasonable hours.

Only the numbers of persons advised on the website are permitted to occupy the premises.

An occupier must behave in a manner that will not cause offence, embarrassment or disturbance to the occupier of another lot or neighbour of the subject property.


Please note at the time of publication all advertised inclusions in our properties are up to date. We are not responsible for any changes which occur thereafter. We are not responsible for any unforeseen breakdown of appliances etc.

In the event of renovation/building work being carried out in or near the premises, such work is beyond our control and we cannot accept responsibility for any disturbance, noise or inconvenience you may suffer as a result. No discount will be negotiated for any of the above.

After a 4-week booking, we are permitted to enter the premises for an inspection

Failure to comply with all these terms and conditions may render the agent to take further action by way of refusing key, amending the rent or immediately terminating the tenancy.

We also reserve the right to enter and inspect the property should a complaint be made, which leads us to believe that any of the above booking terms and conditions have been broken.

We look forward to seeing you and hope you will enjoy having a fantastic stay on the Gold Coast.

From your Holiday Management Team at Burleigh Miami Realty

Surf Sun


Gold Coast Holidays